Features › Call Routing & IVR

IOVOX Enterprise Call routing & IVR define which actions take place once a caller’s message is received by your IOVOX phone number. This dynamic and flexible tool allows you to create simple and complex Call Flows as required, to increase your brand awareness and optimise the call handling.

Call routing arrows being sent to the IOVOX dashboard.
  1. Get a new number for each of your advertisers and decide which call rule to apply to the number
  2. Use IOVOX Enterprise Dashboard to monitor and manage calls, analyse the rule result, and optimise your phone calls

Details & Benefits

  • Use sophisticated call routing rules so inbound calls always find the right destination
  • Route calls based on advanced options: time of day, country of origin, repeat callers, high value callers, and more
  • Add Call Whispers so recipients know the source of the call instantly
  • Access detailed call analytics data through IOVOX Enterprise Dashboard
  • Protect yourself and your customers from unwanted or fraudulent calls with advanced SPAM filtering tools

Who Uses It

Global Auto-marketplaces use Call routing & IVR solutions to protect their private seller’s and to gain valuable insight into calling patterns

Restaurant booking system use advanced IVR to complete automatic booking by phone and increase their revenues

  • PAP
  • AutoTrader
  • BT

Global brands, plus 300,000+ small businesses trust our call tracking technology. Join them.

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Sync, Collaborate, and Share calls

Sync, Collaborate, and Share calls